SAP Screen Personas – Our Success Story

By Mayur Paranjpe

Business Challenge

A global manufacturing company was planning a pan Americas SAP Plant Maintenance (PM) rollout across 28 plant locations to replace its legacy PM application.

Key expected challenges for the SAP PM rollout were:

1) Change management
2) SAP adoption
3) User Training.

Moreover, with multiple acquisitions the user count doubled, adding integration and compliance of business processes to the challenges.

User-friendly SAP PM screens were critical to mitigate the challenges involved. A couple of years ago, they had tried creating user-friendly screens for SAP PM with GUI-XT at one of the locations, however, the experiment had failed.

With SAP announcing SAP Screen Personas 3.0 in 2015 there was new hope, however, they didn’t have any prior experience with the tool. They needed a team of experts who had done this before to come out and help them in the shortest possible time.

Cogent was chosen for the job.

Our Solution & Approach

Per SAP’s UX best practices, Cogent conducted a 2 day workshop at one of the plants involving business, IT and user teams. At the end of the workshop personas and flavors were defined and wireframes were drawn for each transaction screens. System requirements and gaps were identified for Personas 3.0 readiness.

All possible business process changes were considered and implemented including PM customizations. A prototype was developed in the sandbox and approved with business, IT and user inputs.

Corporate themes and best practices were defined and documented in a manual followed by Screen Personas flavor creations.

A Launchpad with Fiori visual features was developed to launch this real world commercial application.


  • Minimal change management issues due to easy adoption by non-super users like Plant Mechanics (both old and new users)
  • 100% business process compliance
  • 100% SAP adoption
  • Increased user productivity
  • Reduction in training cost & time
  • Significant increase in data quality

Note: Contact us at, if you want to learn more about how SAP Screen Personas can change user experience for the better, at all levels in your organization. Also, ask us about our free prototype offer.

My session at HR 2016


SAP HR 2016 was a return to my home territory as a speaker. The last time I spoke  at an SAP Insider conference (HR conference) was in 2010. So, it has been a while. A lot has changed in the SAP HCM landscape since then. And I have in some ways, moved onto doing more exciting things – not entirely away from SAP HCM, but onto more generic HCM technologies & Mobility in particular. This year, I decided to test how much of a thirst is there among the audience, especially the ones attending SAP HR conferences, for my current pet topic, “Employee Engagement” and decided to submit an abstract during the fall of 2015. I was very clear that this topic is not SAP specific.

The SAP Insider HR conference producers apparently thought there was enough interest in my topic and in my abstract & selected my topic and invited me to speak. I have to thank them for their confidence in me. Creating the right content for this session was not very difficult, but I had fun doing it. And also, it helped me organize what I wanted to convey to my audience in a very organic and an organized way. I delivered my session today (02/26) as scheduled and I was satisfied with the overall flow, reach and audience participation.

Thorsten Gorny and Steve Ditty, my lovely colleagues from Cogent IBS accompanied me to Las Vegas this year. We had a great time bonding & talking about HR, Coobo, Cabaana and Cogent in general.

Here are a few pictures from the last 4 days.

If you are interested in downloading/reading my presentation, here you go…





Well. Those of you who have been breathing in and out the SAP air for a long time know what ABAP means to SAP.  ABAP does not just help build the basic building blocks of many applications in SAP but it also enables newer features to be built on top of the foundation.

HANA is a relatively new kid in the block. And not many consultants & programmers have had the opportunity to really play around with HANA other than database related features it offers.

In this context, it is really exciting for us to know what happens when the best of both the worlds meet. Database independent programming using Open SQL and unified Data models are really exciting if you are an ABAP programmer. Even though these announcements have been made in 2014, I guess it takes a while for the rubber to meets the road.

Please check this detailed article by Karl Kessler on SAP Insider, to get a more in-depth understanding of what all is possible.

SAP HR 2008

SAP HR 2008

I will be presenting a paper in one of the tracks..

Find below the topic and the abstract for the session:
Understand the effort required to process payroll in a concurrent
employment (CE) environment

Take an in-depth look at the concepts of concurrent employment (CE) in SAP to learn how it facilitates processing of employees holding multiple assignments under a single personnel ID. Drill down into CE-specific payroll configuration, processing, and reporting functionality to understand the effort required to convert existing SAP Payroll activities to CE. Step through the payroll process in a CE environment to see how different assignments are integrated in both master data and configuration. Get tips to configure the new CE-specific personnel calculation rules, functions, and operations required to process payroll. Learn which payroll activities have been CE-enabled and how these new programs impact your payroll tasks. Drill down into the payroll cluster to learn where results for the individual employee assignments are stored before being rolled up into the Results Table (RT). Prepare yourself for the challenges of a CE conversion, and come away with tips to successfully handle master data and year-to-date payroll conversions.

For more details:



Above: Ganpy, at the “Ask the Experts Forum”

Above: Vish and Ganpy, in front of the itinerary wall..